FAQ

1. Are you a trading company or a manufacturer?
We are the 4th largest tungsten carbide factory in China, with more than 40 years of production experience.

2. How long is your delivery period?
If our tungsten carbide rods are in stock, the delivery period is 3 to 5 days. If the rods are not in stock, depending on the order quantity, the delivery period is 15 to 30 days.

3. Do you provide samples? Are they free, or do they cost extra?
We offer the tungsten carbide rod samples free of charge, the only exception being shipping costs. The shipping costs are based on your quantity.

4. Are the solid tungsten carbide rods made to high quality standards?
Yes. As we have been in the tungsten carbide rod field for more than 40 years, our R&D department, as well as our Chinese and American experts specialize in researching new tungsten carbide workmanship techniques.

5. Are free samples or trial orders available?
Yes. Simply give us your company details, monthly purchase details and product request details.

6. What are your terms of payment?
We accept 100% T/T in advance, as well as a 30% in advance, with the remainder paid at the time of shipping. L/C on sight is acceptable- credit (though credit is only for customers who have previously bought from us, and have a great track record of payment and a large order placement).

7. Can your products meet our requirements?
We have various grades available for different applications. We will recommend the proper grade for your needs, and will start the determination from the sample testing or trial orders.

Jinan Institute of Metallurgical Science Co., Ltd.

Tel.: +86-531-58679328
Fax: +86-531-58679328
E-mail: yksxsb@jimscarbide.com
Webside: www.jimscarbide.com